Practical Decision Intelligence

The Purpose, People and Passion of SmartOrg

SmartOrg team cartoon About Us

Better Decisions with Less Pain = Improved Results

How many painful clusterf*ck decision meetings have you been involved in recently?

SmartOrg’s founders spent years inside organizations helping executives respond to business challenges, and three patterns became clear:

  1. Decision-making is a slog for almost everyone involved.
  2. Bias and sloppy reasoning have crept into many business processes, leaving a lot of success up to chance.
  3. Even small improvements in Decision Intelligence lead to better results with far less pain and dysfunction.

Since 2000, we’ve combined hands-on experience with rigorous Decision Science to hone best practices and develop the software to put them into action. Our customers skip the pain and go straight to better results by having the data and insights they need to align on great choices.

Hello!

David Matheson, President and CEO, SmartOrg, Inc.

David Matheson
President and CEO

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Have you ever tried making sauerkraut ice cream? I have, and I don’t recommend it. For me, life is an adventure shared: I co-organize a neighborhood Street Gym (it is exactly what it sounds like), cycle frequently with my peeps, and lead backpacking trips into the High Sierras. Ask me to try something new and I’ll rarely say no. I’m curious about everything and have accumulated a life’s experience of testing and refining received wisdom. In my professional life, it’s been a great adventure working in industries ranging from movie production to nuclear waste cleanup, seeing the common patterns that can be applied almost everywhere. Here’s a recommendation I can make unequivocally: bring dark chocolate to every meeting.

When the hobby kit drone flies through the office on Monday, you know I’ve had a fun weekend. An engineer to my core, I’ve spent a life focused on making things work and doing cool stuff. After stepping through a rotten board on my deck, I spent a year rebuilding the whole thing. The best part? Buying new tools! (And then building a tool chest to hold them all.) At SmartOrg, I get to apply my engineering mojo by leading our software development efforts and adapting the platform to exciting and important problems in many industries. What is the coolest thing you’ve made?

Dave Wachenschwanz, Senior Engagement Manager

Dave Wachenschwanz
Director of Development

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Doug Williams, Associate Director, Innovation, SmartOrg Inc.

Doug Williams
Associate Director,
Innovation

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My cymbal crash closes the song, the band perfectly in sync as we finish our set. The high of performing never gets old, even if it means packing up gear long past midnight. Being the drummer in an alternative rock band isn’t so different from how I work: hours of preparation, setting the rhythm and tempo, and knowing that only through collaboration with other talented people can we create something great. When I’m not working, you’ll find me cooking for my family, catching live music in the Boston clubs, or geeking out over track and field. I live north of Boston with my wife, our twin boys, and our 100-pound labradoodle—who very much runs the house. I’m also rumored to be unnaturally good at folding fitted sheets.

SmartOrg’s Scrapbook

Making Decision Intelligence practical

As simple as possible, but no simpler.

Where it all started

A terrifying and exciting day, when our founders really committed to the mission and agreed to found the company. (Left to Right: Terry Chinn, Don Creswell, David Matheson, Jim Matheson, Peter McNamee)

Pioneers and Practitioners in Decision Science

Our founders wrote the books on Decision Analysis. And they benchmarked companies on Decision Making. The discovery: businesses had neglected decision science in their process design, with predictably painful results.

Teaching the methods at Stanford

Can we bring these to the corporate world in a practical way?

Our history in coffee mugs!

If you become a customer, don’t be surprised when we ask you for one.

#ChocolateChronicles

I’m finally sharing my innovation strategy:

1. Think
2. Test
3. Eat dark chocolate

If it fails? Repeat step 3 until it’s time to go home.

SmartOrg's Mission

A favorite from our Credo: “All interactions count to build lifelong relationships. Relationships are not transactional.”