In my last ValuePoint, I introduced the concept of the Strategic Intelligence of an organization, and described it by the embodiment of Nine Principles of the Smart Organization, as illustrated in the figure. This kind of Organizational Intelligence, among other things, enables organizations to continually innovate and stay ahead of the competition. In that article and in my follow-up blog, I distinguished this capability from Operational Excellence needed to scale-up and efficiently produce and sell world-class products. Unfortunately great innovators often get caught up in Operational Excellence to the detriment of Strategic Intelligence, and lose their ability to compete with the new innovators: It happened to Kodak, NEC, DEC, and almost killed Motorola when they refused to enter the digital cell phone age because of their leading position in analog. This loss of intelligence is not necessary: the concept of the Smart Organization is a basis for measuring and maintaining innovative health.
How Smart is Your Organization?
I plan to expand at greater length on this important topic in future articles. In the meantime, I would like to give you a chance to gain deeper understanding about your organization by taking an “Organizational IQ test.” The 10-question on-line test measures an organization’s IQ in terms of application of the Nine Principles, not the IQ of the individuals within the organization.
To rate your organization, contact us and pick an organizational unit with which you are familiar, for example an R&D or NPD unit of your company or an entire division. Provide background information and respond to the 10 questions. We will analyze your responses and compare them with thousands of responses in our database to determine an Organizational IQ for the unit you have selected, and return the analysis to you by email. Your response will remain confidential with results aggregated into our ongoing database.
We will report results and make suggestions for change in a future issue of ValuePoint.